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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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finchranne

March 12, 2026

5  out of  5
rating by finchranne
"Thank you to Reyna Immerfall for being a fabulous agent! Whenever I have questions I either call or text her and get a quick reply. She is very knowledgeable about the industry and how to help us. Thanks always Reyna!"
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Lindsey Beeman

March 12, 2026

5  out of  5
rating by Lindsey Beeman
"I purchased auto insurance over the phone with Mustafa. The process was quick and effortless. Mustafa was courteous, professional, and genuine. My monthly bill is affordable (including a youthful driver) and way lower than the company I switched from and what I was quoted with at other companies."
We responded:
"Oh, those youthful drivers, I have two as well and we know how important is to protect them and not break the bank. Thanks for the shout out to Mustafa too!"
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Bill Hickey

March 11, 2026

5  out of  5
rating by Bill Hickey
"I added another vehicle to my policy. The agent was very helpful ,very thorough and very knowledgeable about my coverage options and billing questions. I highly recommend State Farm Insurance to friends and Family."
We responded:
"Thanks Bill! I'm glad our dedication to our customers came through to you as we added your car. We would LOVE to help your friends and family the same way:)"
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tawheed osman

March 11, 2026

5  out of  5
rating by tawheed osman
"تقدمون خدمة ممتازة"
We responded:
"Thank you, Tawheed! We work hard to give you the best price with the most protection on your car insurance. "
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Alexa Middleton

March 10, 2026

5  out of  5
rating by Alexa Middleton
"Reyna and her entire fantastic team are there to help when you need them! Their commitment to our Ankeny community makes me proud to work with them."
We responded:
"Alexa, you my friend make is so easy for small businesses to get involved. We love our Ankeny Uptown Partnership. Hi-5!"
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Tony PeterSmith

March 9, 2026

5  out of  5
rating by Tony PeterSmith
"Reyna and her team are fantastic to work with! They’re knowledgeable, responsive, and genuinely care about helping you find the right coverage for your needs. The entire office is friendly and professional, and they make the insurance process easy and stress-free. Highly recommend Reyna and her team to anyone looking for great service and people you can trust."
We responded:
"Awe, thank you! We do our best to meet our customers where they are with their insurance needs and get to know them along the way. "
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andrea torres

March 6, 2026

5  out of  5
rating by andrea torres
"Best insurance agents a round town."
We responded:
"Thanks Andi, appreciate being able to provide insurance for you!"
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Gerardo Perez

February 26, 2026

5  out of  5
rating by Gerardo Perez
"Reyna and her team at State Farm in Ankeny are amazing to work with. We currently have our homeowners insurance, auto insurance, life insurance and kids' life insurance policies for kids with her. Reyna is very personal and truly take the time to educate us on our coverage. She's not just an insurance agent, she's a resource. She's always willing to answer any questions we have and even helps me with understanding how insurance plays a role in my line of business. I highly recommend her and her team for being knowledgeable, responsive and trustworthy."
We responded:
"Thank you so much for your kind words! Thrilled to hear my team and I have been helpful with your insurance needs. We appreciate your trust and look forward to continuing to provide you with excellent coverage and service!"
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sabit avdic

October 15, 2025

5  out of  5
rating by sabit avdic
"Reyna Immerfall and her team are great! They offer a wide range of insurance including auto, home, life, etc. Reyna is knowledgeable, responsive, and genuinely cares about her clients. Her agency is actively involved with locals, which speaks volumes about their character. Whether you're looking for personalized insurance plans or investment services, our Ankeny State Farm is an excellent choice!"
We responded:
"Meeting people like you in the community and protecting you and your family are the BEST parts of being a State Farm Agent. Thank you for your kind words, Sabit!"
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princess jellyfish

October 3, 2025

5  out of  5
rating by princess jellyfish
"Really good service even if their system hates my card for no good reason 🤣 have to call to fix missed payments because of it but they always fix it asap and don't penalize me for it. Love them. Very friendly, very affordable, my favorite experience with insurance thus far! Really hope to stick with em for a long long time."
We responded:
"Thanks for being patient with us. We appreciate you letting protect you and your family!"
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william gorrell

October 1, 2025

5  out of  5
rating by william gorrell
"Was bundled at an amazing savings. Thank you Reina. Thank you, State bar"
We responded:
"YES! So glad we were able to do all the bundling of your insurance and save you money!"
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Lucas Neitzel

August 6, 2025

5  out of  5
rating by Lucas Neitzel
"Great overall people and experiences with them"
We responded:
"You are awesome! Insurance isn't top of mind for folks, so we like to make it easy and always with a smile!"
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Junior Ochoa

July 14, 2025

5  out of  5
rating by Junior Ochoa
"Great agent as well as her staff. Highly recommended. I’m really happy by making the decision to let Reyna And her team to help me with my Car insurance. And more!"
We responded:
"Thank you so much for choosing us! We are happy to take care of your insurance needs! "
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blueanthias

July 9, 2025

5  out of  5
rating by blueanthias
"Reyna will take care of all your insurance needs. Great agent as well as her staff. Highly recommended. Thank you Reyna and State Farm for all the years of great service. K Schmidt"
We responded:
"We love being your agent and helping you enjoy retirement knowing you are covered!"
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Gabriel Velasquez

July 3, 2025

5  out of  5
rating by Gabriel Velasquez
"Best Agent around! Super patient, helpful, kind, and most importantly, she knows what she’s doing!"
We responded:
"Thank you, Gabe! We pride ourselves on being the experts for our customers and their insurance needs! "
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Amy Haus

June 13, 2025

5  out of  5
rating by Amy Haus
"Reyna has a great team. They always are very helpful also very prompt."
We responded:
"Thank you, Amy! We are here for our customers and families like yours! "
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Jared Hovick

March 28, 2025

5  out of  5
rating by Jared Hovick
"Quick and easy!"
We responded:
"Thanks so much! We try to make insurance easy and let you enjoy your new ride! "
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Steve

March 25, 2025

5  out of  5
rating by Steve
"Very polite very easy to work with, very professional can’t do much Then This company, hardly recommended."
We responded:
"Thank you, Steve! We always strive to provide the best service possible, and we appreciate your review. Enjoy that new car!"
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jake KASHUK

March 24, 2025

5  out of  5
rating by jake KASHUK
"My wife and I have at least 4 policies with Reyna. She is excellent to work with and never seems to drop the ball like so many past insurance agents we had worked with. She offers competitive pricing while providing fantastic service, and her communication has been flawless. I'll never forgive State farm for the, "Jake from State farm" ad campaign, but they will have my business as long as Reyna represents them."
We responded:
"If he ever needs someone to fill in, I'll let him know you're interested...Haha! Thank you for letting us protect your home and businesses! "
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Austin Davis

March 21, 2025

5  out of  5
rating by Austin Davis
"I have heard good things and have had great experiences with State Farm. Reyna and her team are extremely helpful and has options for everyone and willing to do what needs to be done to keep you protected. Thanks for the great service guys!"
We responded:
"Service is our jam, Austin. So glad we have been able to keep you protected!"
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Jared Feuerhelm

March 5, 2025

5  out of  5
rating by Jared Feuerhelm
"Reyna is an old-school agent who personally values her clients. Highly recommend."
We responded:
"Old School- I love it! We do pride ourselves on getting to know our customers:)#3hs"
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Emily Erickson

February 3, 2025

5  out of  5
rating by Emily Erickson
"Alexis was great to work with and very helpful!"
We responded:
"Thank you, Emily! Our goal is to exceed your expectations when it comes to your insurance needs, adding a personal touch:)"
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Ahmad Alhasan

December 22, 2024

5  out of  5
rating by Ahmad Alhasan
"The team was helpful and worked around my schedule."
We responded:
"Welcome to my Agency and glad we were able to accommodate you. We understand insurance isn't always a 9-5 thing for our customers!"
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Cory Kimrey

November 7, 2024

5  out of  5
rating by Cory Kimrey
"Alexis has been fantastic to work with, responds in a very timely manner and got our policy switched and finalized to our new address in no time! Would highly recommend this office and crew!"
We responded:
"Thank you, we’re over the moon to hear that Alexis was your policy-switching superhero! Timely responses and quick solutions are what we live for! If you ever need anything else, you know where to find us. Thanks for recommendation!"
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Dillon Connolly

October 18, 2024

5  out of  5
rating by Dillon Connolly
"Alexis was a lot of great help and answered the questions I needed to know before finalizing my policy and made finalizing my policy very easy and I would love to give her a shout out and kudos"
We responded:
"You made our day! Thank you, Dillon, so happy we could bring you to our State Farm Family. "