Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of sabit avdic

sabit avdic

October 15, 2025

5  out of  5
rating by sabit avdic
"Reyna Immerfall and her team are great! They offer a wide range of insurance including auto, home, life, etc. Reyna is knowledgeable, responsive, and genuinely cares about her clients. Her agency is actively involved with locals, which speaks volumes about their character. Whether you're looking for personalized insurance plans or investment services, our Ankeny State Farm is an excellent choice!"
We responded:
"Meeting people like you in the community and protecting you and your family are the BEST parts of being a State Farm Agent. Thank you for your kind words, Sabit!"
Profile photo of princess jellyfish

princess jellyfish

October 3, 2025

5  out of  5
rating by princess jellyfish
"Really good service even if their system hates my card for no good reason 🤣 have to call to fix missed payments because of it but they always fix it asap and don't penalize me for it. Love them. Very friendly, very affordable, my favorite experience with insurance thus far! Really hope to stick with em for a long long time."
We responded:
"Thanks for being patient with us. We appreciate you letting protect you and your family!"
Profile photo of william gorrell

william gorrell

October 1, 2025

5  out of  5
rating by william gorrell
"Was bundled at an amazing savings. Thank you Reina. Thank you, State bar"
We responded:
"YES! So glad we were able to do all the bundling of your insurance and save you money!"
Profile photo of Mustafa Avdic

Mustafa Avdic

August 26, 2025

5  out of  5
rating by Mustafa Avdic
"The best darn agent on this side of the Mississippi***"
We responded:
"HAHA~ We will take it! My team looks forward to continuing being the best agency for you and your insurance needs. "
Profile photo of Lucas Neitzel

Lucas Neitzel

August 6, 2025

5  out of  5
rating by Lucas Neitzel
"Great overall people and experiences with them"
We responded:
"You are awesome! Insurance isn't top of mind for folks, so we like to make it easy and always with a smile!"
Profile photo of Karen Hayes-Siever

Karen Hayes-Siever

July 25, 2025

5  out of  5
rating by Karen Hayes-Siever
"I received a nice discount on my home owner's insurance due to fact that roofer use 3 series shingles. Tha no you AAA roofing"
We responded:
"Saving money is important these days, glad we could help you save while protecting your whole home!"
Profile photo of Junior Ochoa

Junior Ochoa

July 14, 2025

5  out of  5
rating by Junior Ochoa
"Great agent as well as her staff. Highly recommended. I’m really happy by making the decision to let Reyna And her team to help me with my Car insurance. And more!"
We responded:
"Thank you so much for choosing us! We are happy to take care of your insurance needs! "
Profile photo of blueanthias

blueanthias

July 9, 2025

5  out of  5
rating by blueanthias
"Reyna will take care of all your insurance needs. Great agent as well as her staff. Highly recommended. Thank you Reyna and State Farm for all the years of great service. K Schmidt"
We responded:
"We love being your agent and helping you enjoy retirement knowing you are covered!"
Profile photo of Gabe Wagner

Gabe Wagner

July 3, 2025

5  out of  5
rating by Gabe Wagner
"Best Agent around! Super patient, helpful, kind, and most importantly, she knows what she’s doing!"
We responded:
"Thank you, Gabe! We pride ourselves on being the experts for our customers and their insurance needs! "
Profile photo of Rosa Evans

Rosa Evans

July 3, 2025

5  out of  5
rating by Rosa Evans
"Very professional and quick to get your request done."
We responded:
"Thank you for the feedback! It is our pleasure. If there is anything else we can do to help, please let us know!"
Profile photo of Amy Haus

Amy Haus

June 13, 2025

5  out of  5
rating by Amy Haus
"Reyna has a great team. They always are very helpful also very prompt."
We responded:
"Thank you, Amy! We are here for our customers and families like yours! "
Profile photo of Luang Lovan

Luang Lovan

April 22, 2025

5  out of  5
rating by Luang Lovan
"Excellent service recommend to anyone needing insurance"
We responded:
"Thank you! We enjoy helping customers like you line up your insurance, save some money and get a box of cookies to wrap it all up:)"
Profile photo of Jared Hovick

Jared Hovick

March 28, 2025

5  out of  5
rating by Jared Hovick
"Quick and easy!"
We responded:
"Thanks so much! We try to make insurance easy and let you enjoy your new ride! "
Profile photo of Steve

Steve

March 25, 2025

5  out of  5
rating by Steve
"Very polite very easy to work with, very professional can’t do much Then This company, hardly recommended."
We responded:
"Thank you, Steve! We always strive to provide the best service possible, and we appreciate your review. Enjoy that new car!"
Profile photo of jake KASHUK

jake KASHUK

March 24, 2025

5  out of  5
rating by jake KASHUK
"My wife and I have at least 4 policies with Reyna. She is excellent to work with and never seems to drop the ball like so many past insurance agents we had worked with. She offers competitive pricing while providing fantastic service, and her communication has been flawless. I'll never forgive State farm for the, "Jake from State farm" ad campaign, but they will have my business as long as Reyna represents them."
We responded:
"If he ever needs someone to fill in, I'll let him know you're interested...Haha! Thank you for letting us protect your home and businesses! "
Profile photo of Austin Davis

Austin Davis

March 21, 2025

5  out of  5
rating by Austin Davis
"I have heard good things and have had great experiences with State Farm. Reyna and her team are extremely helpful and has options for everyone and willing to do what needs to be done to keep you protected. Thanks for the great service guys!"
We responded:
"Service is our jam, Austin. So glad we have been able to keep you protected!"
Profile photo of Judy Arellano (Judy)

Judy Arellano (Judy)

March 21, 2025

5  out of  5
rating by Judy Arellano (Judy)
"She was polite and courteous and helped me get it sorted out quickly and get insurance. I really appreciate her and her attitude. It was wonderful."
We responded:
"So glad we were able to help you protect your family, Judy. The pleasure was all ours!"
Profile photo of Jared Feuerhelm

Jared Feuerhelm

March 5, 2025

5  out of  5
rating by Jared Feuerhelm
"Reyna is an old-school agent who personally values her clients. Highly recommend."
We responded:
"Old School- I love it! We do pride ourselves on getting to know our customers:)#3hs"
Profile photo of Emily Erickson

Emily Erickson

February 3, 2025

5  out of  5
rating by Emily Erickson
"Alexis was great to work with and very helpful!"
We responded:
"Thank you, Emily! Our goal is to exceed your expectations when it comes to your insurance needs, adding a personal touch:)"
Profile photo of Ahmad Alhasan

Ahmad Alhasan

December 22, 2024

5  out of  5
rating by Ahmad Alhasan
"The team was helpful and worked around my schedule."
We responded:
"Welcome to my Agency and glad we were able to accommodate you. We understand insurance isn't always a 9-5 thing for our customers!"
Profile photo of Cory Kimrey

Cory Kimrey

November 7, 2024

5  out of  5
rating by Cory Kimrey
"Alexis has been fantastic to work with, responds in a very timely manner and got our policy switched and finalized to our new address in no time! Would highly recommend this office and crew!"
We responded:
"Thank you, we’re over the moon to hear that Alexis was your policy-switching superhero! Timely responses and quick solutions are what we live for! If you ever need anything else, you know where to find us. Thanks for recommendation!"
Profile photo of Dillon Connolly

Dillon Connolly

October 18, 2024

5  out of  5
rating by Dillon Connolly
"Alexis was a lot of great help and answered the questions I needed to know before finalizing my policy and made finalizing my policy very easy and I would love to give her a shout out and kudos"
We responded:
"You made our day! Thank you, Dillon, so happy we could bring you to our State Farm Family. "
Profile photo of Dan Delaney

Dan Delaney

September 23, 2024

5  out of  5
rating by Dan Delaney
"Reyna and her team are great. She made it so easy to switch all our coverages when we moved to Ankeny. During our four years with her, she answered all our questions accurately and quickly. Now that we have moved out of state, we will miss her!"
We responded:
"AWE, we will miss you two as well! Enjoy the sun and bring some with you on your journeys back!"
Profile photo of Nicole Marschall

Nicole Marschall

August 16, 2024

5  out of  5
rating by Nicole Marschall
"Reyna has been absolutely welcoming and wonderful to us from day one, everyone in this office wears a smile, in the middle of a difficult time for insurance, it was the easiest switch I ever made on an agents end. She even took an unnecessary and absolutely unprofessional call from my prior agent who had the audacity to call her out of character and accused her of having me leave the honest review I left him, and that right there shows how professional and awesome she is as well. I am so happy to be back with state farm and even happier to be working with Reyna! Thank you so much for being you, Reyna! You're appreciated ♡"
We responded:
":) We are so happy to have you join our Reyna Immerfall State Farm Family! "
Profile photo of Merle Welch

Merle Welch

July 25, 2024

5  out of  5
rating by Merle Welch
"Very helpful. Jason filed the claim and set me up with a body shop and car rental, all in about 15 minutes."
We responded:
"Our goal is to be here for our customers when the worst happens, glad Jason got you back on the road!"