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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terryne Densmore

June 14, 2026

5  out of  5
rating by Terryne Densmore
"Reyna is an amazing agent and person. Very involved in the community and helpful when you need to claim on your coverage. She's the BEST! If you are shopping around for insurance definitely speak to her and her amazing team!"
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Jon T

June 11, 2026

5  out of  5
rating by Jon T
"Reyna is very personable and always looking out for her clients!"
We responded:
"Thank you so much Jon! It's what we do here:)"
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Aundrea Halbert

June 5, 2026

5  out of  5
rating by Aundrea Halbert
"I had a great experience working with Reyna Immerfall State Farm. The team is responsive, professional, and easy to work with. Highly recommend!"
We responded:
"Thank you! We enjoy meeting and talking with our folks. Best part of my job!"
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Cole “Tiffany Star” Allen

June 4, 2026

5  out of  5
rating by Cole “Tiffany Star” Allen
"Very polite man helped me with my renters insurance. He sounded very charismatic and charming it was a surprisingly enjoyable phone call! 10 out of 10 recommend this State Farm agent for anybody looking for a quote."
We responded:
"We can definitely make at dry subject fun! Thanks for the shout out to Mustafa; glad he could help you with your insurance!"
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Ahmad Alhasan

June 3, 2026

5  out of  5
rating by Ahmad Alhasan
"The team was helpful and worked around my schedule. Provided good recommendations and responded promptly."
We responded:
"So glad we were able to accommodate your needs. We understand insurance isn't always a 9-5 thing for our customers!"
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Jessica Braunschweig-Norris

June 3, 2026

5  out of  5
rating by Jessica Braunschweig-Norris
"Excellent, attentive service. Highly recommend Reyna & staff."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Reyna Immerfall’s Team. "
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Edgar Ortiz

June 2, 2026

5  out of  5
rating by Edgar Ortiz
"Reyna is exactly the kind of agent you want in your corner. Knowledgeable, quick to respond, and someone who actually takes the time to make things clear. Her team is welcoming and professional. Easy five stars."
We responded:
"Rock on! We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Rob Stevenson

June 2, 2026

5  out of  5
rating by Rob Stevenson
"A great friend to all in the Ankeny Community and an even better agent!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Reyna Immerfall’s Team. "
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Vicki Long

May 28, 2026

5  out of  5
rating by Vicki Long
"On the scale of 1 to 10, 1 being the lowest, I rate this State Farm Insurance agency a 20."
We responded:
"You are too sweet Vicki! Appreciate you trusting us to protect you here at our office!"
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Gremlin

May 26, 2026

5  out of  5
rating by Gremlin
"Best setvice i have ever had. Reasonable prices with good discounts. Explained everything very well ."
We responded:
"Excellent to hear! Helping our customers know how their insurance policies work for them is important to us. Thanks for your kind words!"
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ryan davis

May 21, 2026

5  out of  5
rating by ryan davis
"Reyna has always been quick to respond and explained things very clearly. Would recommend!!"
We responded:
"Thank you so much for the review! We’re happy to hear our quick response helped get your insurance needs met. We appreciate your recommendation!"
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Arika Brindley

May 20, 2026

5  out of  5
rating by Arika Brindley
"Reyna is an amazing agent! Personable and always available to assists with questions and concerns!"
We responded:
"We work hard to be the supportive insurance folks you need when life changes. We are always available for your questions. Thanks again for choosing us!"
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Sharon Parry

May 18, 2026

5  out of  5
rating by Sharon Parry
"Reyna is a great agent. She helps you understand any questions you have, and will walk you through them! Great positive experience!!"
We responded:
"Thank you Sharon, we work hard to make insurance easy for you and give you the protection you deserve! You are awesome- Reyna"
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Michelle Metzger

May 7, 2026

5  out of  5
rating by Michelle Metzger
"Probably the best service for insurance I have ever received. Reyna had a quote for me in 5 minutes that was lower than my current insurance....with better coverage. It was a no brainer! Thank you Reyna at State Farm!"
We responded:
":)Michelle, we are here for you! Love that we were able to bring you to our office and saving money. YES!!!"
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Ana Robinson

May 6, 2026

5  out of  5
rating by Ana Robinson
"The customer service is super friendly, I felt at home instantly. I would highly recommend calling this office."
We responded:
"With your big move, welcome to Iowa! We want to help you get the Iowa weather protection you need. Thank you!"
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Garrison Goodlett

May 2, 2026

5  out of  5
rating by Garrison Goodlett
"Reyna was able to cover our business with a unique need that we had and at an affordable price! She is very approachable and down to earth. Those I've met on her team are very nice. You'll be in great hands with Reyna!"
We responded:
"From business to business, we have so much going on and I want to make this process the least of your worries, I got you! Thank you Garrison, Reyna"
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Phillip Ramos

April 29, 2026

5  out of  5
rating by Phillip Ramos
"Fast, friendly, and very helpful and thorough!!!"
We responded:
" Thanks for recognizing us working hard for you! We will take the 5 Stars with pride!"
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esther Mawi

April 21, 2026

5  out of  5
rating by esther Mawi
"Mustafa was incredibly helpful in getting us a quote for our car insurance. He worked diligently to find us a great rate, and we truly appreciate his effort and professionalism. We’re very happy with the customer service we received and would highly recommend him to our friends and family."
We responded:
"Mustafa prides himself on helping our customers with the utmost care. Thanks for giving him a shout out!"
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Sara Lammers

April 20, 2026

5  out of  5
rating by Sara Lammers
"Reyna and team are great!! Very responsive and quick to answer all my questions."
We responded:
"Thanks so much for the awesome shout-out! My team loves hearing this and are always happy to help with any questions you have. We’re here for you anytime!"
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Lisa Maldonado

April 16, 2026

5  out of  5
rating by Lisa Maldonado
"Asked for a change in my auto policy and it was done promptly! I have had State Farm for a few years and am satisfied with the customer service and support"
We responded:
"Thanks Lisa! We’re happy to hear we were on it for you. Let us know if you ever need anything else! Take care - Reyna"
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Lorena Mayorquin

April 15, 2026

5  out of  5
rating by Lorena Mayorquin
"My husband and I love having you as our car and home insurers; you always have a positive response and find a way to help us. Thank you to your entire team."
We responded:
"Thank you for your kind words! We’re glad to hear you and your husband appreciate our team’s support. We’re here to help anytime with your car and home insurance needs!"
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ryan ballard

April 14, 2026

5  out of  5
rating by ryan ballard
"Chelsie has provided me with great service and she seems like she really cares about me! I highly recommend!"
We responded:
"Ryan, I absolutely care about you and your family's insurance protection plan!"
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Ray Blase

April 14, 2026

5  out of  5
rating by Ray Blase
"Reyna is the best! Always has the answer to my insurance questions!"
We responded:
"Thank you Ray! We work hard to be attentive and responsive to our customers insurance needs. "
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natasha adams

April 10, 2026

5  out of  5
rating by natasha adams
"Insurance is nothing to mess around with especially when you need it. More importantly having the best agent on your side if and when a loss happens is critical. Reyna truly does lead with her heart, head, and humor. She is honest and loyal to her clients. I highly recommend Reyna Immerfall State Farm!"
We responded:
"You are too kind! We’re thrilled to hear that our honesty, dedication, and care made a positive impact. Providing exceptional service and support when it matters most is what we strive for every day. We truly appreciate you- Thanks, Reyna"
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Emily Mendez

April 7, 2026

5  out of  5
rating by Emily Mendez
"I love working with Reyna. She is communicative, straightforward, and it is evident that she really cares about taking care of me and my family. I highly recommend her!"
We responded:
"You are amazing right back Emily! You and your family are important to us. Happy to help you with your insurance needs, protecting your family!"