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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ShaLee M Bauer

July 31, 2026

5  out of  5
rating by ShaLee M Bauer
"Reyna is very knowledgeable, personable, and easy to work with. I highly recommend her for any insurance needs you have!"
We responded:
"Thank you ShaLee, you do amazing things with your nonprofit as well. So glad we could help!"
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Emily McLain

July 22, 2026

5  out of  5
rating by Emily McLain
"Reyna and her team are always on top of it! They're friendly and care about you as a client and make sure you understand your policies and work through changes as you grow."
We responded:
"Absolutely, Thank you for the kind words! We’re so glad we were able to make you feel supported and help you understand your policies while working through changes as you grow. "
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Cheri Doane

July 21, 2026

5  out of  5
rating by Cheri Doane
"I have known Reyna for several years through a civic organization in which we are both active. I had observed her follow-through skills and dedication to her work, and I knew she’d make a great agent. When it was time to renew my policies, I got quotes from Reyna and two others and there was no question about the best plan for the dollar. She’s responsive, and detail oriented, and I trust her judgment. She has exceeded my high standard for good service in every way and I highly recommend her."
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Anna Bush

July 17, 2026

5  out of  5
rating by Anna Bush
"State Farm Agent Reyna Immerfall is always there to help, answers any questions that I have. She also tries to save me money as much as she can. she is also very quick to respond to claims. I couldn’t fit it in my purse kept coming to the top."
We responded:
"Thank you so much for the kind review! We’re glad we were able to help you with questions, save you money, and respond quickly with your claim. We appreciate you!"
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Kyle Guldenpfennig

July 14, 2026

5  out of  5
rating by Kyle Guldenpfennig
"Reyna and her team are top notch! Whenever I have a customer that I refer over that needs homeowners insurance quickly, I know she and her team will hop on it and get them taken care of quickly and with great service and care along the way. If you want an agent who will make you a priority and take care of you, when you need it, Reyna is the best in the biz!"
We responded:
"We love being your go-to team for quick homeowners insurance help. My crew and I take pride in jumping on referrals fast and making sure every customer feels cared for from start to finish. We appreciate you—thanks for the awesome review! "
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Allen Gerard Capulong

July 13, 2026

5  out of  5
rating by Allen Gerard Capulong
"Reyna and her team has been so patient with all my requests! More power to the team ❤️"
We responded:
"You are great to work with, thank you for your kind words! "
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Jason Lincoln

July 10, 2026

5  out of  5
rating by Jason Lincoln
"Reyna and her team are always helpful and provide great customer service. They answer questions and provide solutions in a timely manner. We appreciate you."
We responded:
"Jason, protecting families like yours is what we love to do! Thank you for the awesome review"
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David Cassini

July 9, 2026

5  out of  5
rating by David Cassini
"Reyna is great to work with. She helped us get a better overall mix of coverage for our needs, all with lower overall premiums. She is always available to answer questions, and you can tell she genuinely cares about her clients and their needs."
We responded:
"I can't thank you enough David! We value our customers and want to protect you like you are family! "
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davanh oliver

July 8, 2026

5  out of  5
rating by davanh oliver
"I highly recommend! Helped me find the right coverage. Very friendly and knowledgeble!"
We responded:
"Thank you Davanh! Watching your business grow has been awesome. Glad we could help you protect your new venture!"
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Emily Mendez

July 7, 2026

5  out of  5
rating by Emily Mendez
"I love working with Reyna. She is communicative, straightforward, and it is evident that she really cares about taking care of me and my family. I highly recommend her!"
We responded:
"You are amazing right back Emily! You and your family are important to us. Happy to help you with your insurance needs, protecting your family!"
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Megan Flynn

June 26, 2026

5  out of  5
rating by Megan Flynn
"Amazing team!"
We responded:
"Thanks so much Megan, appreciate your kind works!"
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Martina Santoyo

June 22, 2026

5  out of  5
rating by Martina Santoyo
"Reina Immerfall is the best, she was very patient on the process helping me to understand my insurance needs, she was very smooth the whole process and also having my first virtual appointment it was great.
Thank you Reyna."
We responded:
"First virtual appointment and you did great, like a pro! It was so nice meeting with you and meeting your expectation with your insurance needs. Thank you!"
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Shannon Lowe

June 22, 2026

5  out of  5
rating by Shannon Lowe
"Reyna is so relatable and timely! She cares deeply about her clients often referencing our basic desire - "if this was your family, what would you do?" She has my family's best interests in mind, because she treats mine the same she does her own."
We responded:
"Thank you so much Shannon! Your family is as important as mine. Happy to protect you and your littles."
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Terryne Densmore

June 14, 2026

5  out of  5
rating by Terryne Densmore
"Reyna is an amazing agent and person. Very involved in the community and helpful when you need to claim on your coverage. She's the BEST! If you are shopping around for insurance definitely speak to her and her amazing team!"
We responded:
"This brought a smile to my face, Terryne. Thank you for sharing, we are passionate about our community and customers. It's a privilege to be your agent."
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Jon T

June 11, 2026

5  out of  5
rating by Jon T
"Reyna is very personable and always looking out for her clients!"
We responded:
"Thank you so much Jon! It's what we do here:)"
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Aundrea Halbert

June 5, 2026

5  out of  5
rating by Aundrea Halbert
"I had a great experience working with Reyna Immerfall State Farm. The team is responsive, professional, and easy to work with. Highly recommend!"
We responded:
"Thank you! We enjoy meeting and talking with our folks. Best part of my job!"
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Cole “Tiffany Star” Allen

June 4, 2026

5  out of  5
rating by Cole “Tiffany Star” Allen
"Very polite man helped me with my renters insurance. He sounded very charismatic and charming it was a surprisingly enjoyable phone call! 10 out of 10 recommend this State Farm agent for anybody looking for a quote."
We responded:
"We can definitely make at dry subject fun! Thanks for the shout out to Mustafa; glad he could help you with your insurance!"
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Ahmad Alhasan

June 3, 2026

5  out of  5
rating by Ahmad Alhasan
"The team was helpful and worked around my schedule. Provided good recommendations and responded promptly."
We responded:
"So glad we were able to accommodate your needs. We understand insurance isn't always a 9-5 thing for our customers!"
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Jessica Braunschweig-Norris

June 3, 2026

5  out of  5
rating by Jessica Braunschweig-Norris
"Excellent, attentive service. Highly recommend Reyna & staff."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Reyna Immerfall’s Team. "
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Edgar Ortiz

June 2, 2026

5  out of  5
rating by Edgar Ortiz
"Reyna is exactly the kind of agent you want in your corner. Knowledgeable, quick to respond, and someone who actually takes the time to make things clear. Her team is welcoming and professional. Easy five stars."
We responded:
"Rock on! We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Rob Stevenson

June 2, 2026

5  out of  5
rating by Rob Stevenson
"A great friend to all in the Ankeny Community and an even better agent!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Reyna Immerfall’s Team. "
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Vicki Long

May 28, 2026

5  out of  5
rating by Vicki Long
"On the scale of 1 to 10, 1 being the lowest, I rate this State Farm Insurance agency a 20."
We responded:
"You are too sweet Vicki! Appreciate you trusting us to protect you here at our office!"
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Gremlin

May 26, 2026

5  out of  5
rating by Gremlin
"Best setvice i have ever had. Reasonable prices with good discounts. Explained everything very well ."
We responded:
"Excellent to hear! Helping our customers know how their insurance policies work for them is important to us. Thanks for your kind words!"
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ryan davis

May 21, 2026

5  out of  5
rating by ryan davis
"Reyna has always been quick to respond and explained things very clearly. Would recommend!!"
We responded:
"Thank you so much for the review! We’re happy to hear our quick response helped get your insurance needs met. We appreciate your recommendation!"
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Arika Brindley

May 20, 2026

5  out of  5
rating by Arika Brindley
"Reyna is an amazing agent! Personable and always available to assists with questions and concerns!"
We responded:
"We work hard to be the supportive insurance folks you need when life changes. We are always available for your questions. Thanks again for choosing us!"